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Terms and Conditions

THB Home Health Care LLC offers secure online access through this portal to its visitors, patients and members. By visiting or using our portal, you accept and agree to follow the Terms and conditions as described. Do not use this portal if you do not agree with all the below Terms and Conditions and Privacy Policy.


Portal Contents and Use

Here are some of the contents included on THB Home Health Care LLC portal for our visitors, members and patients:


  • Our Services

  • Our Patient Rights and Responsibilities

  • Health Information Tips and Medical Education materials.

  • Contact Details


Information, such as medical records and history, if available in this portal as part of our services, do not construe as specific medical advice or instruction. It should not be considered complete or relied on to suggest a course of treatment for THB Home Health Care LLC members, patients or individual. Do not view this as a substitute to appropriate timely care from your doctor or other health care provider.  THB Home Health Care LLC will make all reasonable efforts to ensure the maximum accuracy and reliability of the information provided in this portal based upon representations made by the authors themselves. THB Home Health Care LLC accepts no fault or liability for any error or omission with respect to such statements.


While THB Home Health Care LLC frequently updates the contents of this portal, some information may be out of date.

Note – In the unlikely event of a discrepancy, you can contact us to request the changes and update. THB Home Health Care LLC will review your request and may update your information accordingly. Do not use this portal for the following cases:


  • Emergency situation and urgent issue,

  • Sensitive information (e.g. HIV related, mental health and others), or

  • Member’s or patient’s complaints


Portal Security

This Portal is a webpage that uses SSL encryption and other security measures designed to keep unauthorized persons from reading communications, information, attachments and other contents. Whenever you use this portal, always check that a padlock icon on the left of the browser’s address bar is available. This padlock icon indicates that all communications between your browser and this portal are encrypted. In the absence of this icon, stop using this portal and notify us immediately. Security of this information is designed in such a way that it may only be read by someone who knows the right access such as username and password or pass-phrase to log in to this Portal.


Portal Access

Access to this Portal is available 24 hours a day and 7 days a week via internet access and Google Chrome as a recommended browser. Availability excludes days of service interruption for maintenance, upgrades, or emergency repairs and other related events which are beyond THB Home Health Care LLC’s control. Such instances may result in the patient portal being unavailable without prior notice.

Information and Accounts Access Security

We use technology and security methods to prevent unauthorized access, maintain data accuracy, integrity and ensure correct use of information.

Data Transmission

Although we have used technology to secure data transmission, there is no data transmission over the Internet or any wireless network that can be guaranteed to be perfectly secure. As a result, while we try to protect your personal or medical information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.

Portal License and Access Limitation

THB Home Health Care LLC provides you with a limited license to access this portal.  Any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of THB Home Health Care LLC. Any unauthorized use terminates the permission or license granted by THB Home Health Care LLC. You are granted a limited, revocable, and nonexclusive right to create a hyperlink solely to the home page of this portal so long as the link does not portray THB Home Health Care LLC, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any THB Home Health Care LLC, Inc. logo or other proprietary graphic or trademark as part of the link without express written permission.


Changes to Terms and Conditions

  • We reserve the right, at our sole discretion, to modify or replace these at any time,  If material modifications to the Terms of Use are made, information will be posted in this Portal or communicated to you notifying you of the same.

  • If you then continue to use the Patient Portal, you will be deemed to be in agreement with the modified Terms and Conditions.

  • If you do not agree with the modified Terms and Conditions, you must notify THB Home Health Care LLC that you no longer wish to use the Patient Portal.


If you wish to opt-out/unsubscribe or wish to deactivate your account, please notify THB Home Health Care LLC to disengage your account from this Portal.


Governing Law and Jurisdiction

The formation, existence, construction, performance, validity and all aspects whatsoever of these terms and conditions or of any term of these terms and conditions will be governed by the laws of the United Arab Emirates.

Breach of terms and conditions

Without prejudice to our rights under these terms of use, any breach of terms and conditions mentioned herein shall result in suspension and prohibition of your access to the website. 


Notification Contact Details

THB Home Health Care LLC
Office 804, Tameem House Building, Al Barsha Heights, Dubai, UAE
Tel. No. +971-4-2951445;

Email: for general concern/notification

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